Namasté Offline and Namasté Online are run by Hot Yoga Copenhagen ApS (CVR 41295252, Torvegade 66, 1400 København K, Denmark), the data controller for the personal data described here. Contact: info@namasteoffline.com.
We process the account and contact details you give us, bookings, check-ins and attendance, membership and payment status (we store only the last four digits of your card), messages you send us, and the data needed to operate the studio. For the studio guide, we save its version and your completion time against your account so you do not have to repeat it on another device. Understanding-check answers are validated but not saved. When you take a class, you may appear in the live broadcast (sections 3–5). Security cameras at the studio also capture video and sound (section 6).
Classes are filmed in the studio and broadcast live, one way, to Namasté Online members and other members and customers with live access. The camera shows a wide view of the room, so people taking the class may appear and could be recognisable, depending on the view. Online members never appear. We broadcast classes because the live stream is part of the service our members buy; for people in the studio, the legal basis is our legitimate interest in offering live classes (GDPR Art. 6(1)(f)), and you can object at any time (section 5), and for teachers it is also our agreement with them (Art. 6(1)(b)). We do not use the broadcast or recordings to identify, profile or track people taking the class; training recordings are used only to give teachers feedback.
Our live-video provider records each broadcast while it is live, because that is how its service delivers live video. Recordings are never offered to members, never published and never sold. Routine recordings: our system deletes each recording automatically when the broadcast ends; in practice this happens within minutes, recordings that cannot be matched to a class are removed by a daily clean-up, and our target is deletion within 24 hours. If a deletion fails, our system tries again. Training recordings: we may select a recording of a class and keep it for internal teacher training, feedback and teaching-quality review, which is our legitimate interest (Art. 6(1)(f)). Before we keep it, we crop or blur people taking the class so they cannot be recognised, unless they have agreed to appear. A kept recording is stored with restricted access, can be viewed only by authorised staff and the teacher who taught the class, and is deleted as soon as the training or review is finished and no later than 90 days after the class. If a teacher stops teaching with us, training recordings of them are deleted within 30 days. After deletion, a copy may remain for a limited time in a provider's backups under its data-processing terms.
You can object at any time (GDPR Art. 21) to appearing in the live broadcast or in a recording. Write to info@namasteoffline.com. We will stop unless we have compelling legitimate grounds that override your interests, which we will explain; a kept recording will be deleted or you will be removed from it. You can also ask whether we hold a recording of you and for access to it, within the limits that protect other people in it.
Separate security cameras at the studio capture video and sound to protect people and property, which is our legitimate interest (Art. 6(1)(f)). They are not part of the live broadcast. Contact us for details about access to and retention of security footage.
Under the GDPR (Article 6) we rely on: performance of our contract with you (Art. 6(1)(b)) to run your account, bookings, membership and payments and to answer your messages; legal obligation (Art. 6(1)(c)) to keep bookkeeping records; our legitimate interests (Art. 6(1)(f)) for the live broadcast, recordings and security cameras described above, to remember which studio guide you have completed, and to keep the service secure and prevent fraud; and your consent (Art. 6(1)(a)) for optional analytics, advertising measurement and news emails. You can withdraw consent at any time; that doesn't affect anything done before.
Our service providers handle personal data for us: BookingBible, our booking and membership system, which stores data in a Supabase database in an EU region; Stripe, which processes card payments; Mux, our live-video provider, which carries and records the broadcast as described in section 4 — we may move live video to Cloudflare Stream (Cloudflare, Inc.), which works the same way; Vercel, which hosts the website; Resend, which delivers our emails; Cloudflare Turnstile, which checks the website's forms for bots; and, with your consent, Google Analytics and Meta Pixel. Some of these providers are based in, or may access data from, countries outside the EU/EEA such as the United States. Where that happens, the transfer is covered by an EU adequacy decision (such as the EU–US Data Privacy Framework, where the provider is certified) or by the EU Standard Contractual Clauses.
With your consent, Google Analytics measures how the site is used and Meta Pixel measures advertising performance. These optional technologies load only after you accept them. We do not sell personal data.
Necessary cookies support authentication, security and payment fraud prevention. Your cookie choice is stored in your browser. Google Analytics and Meta Pixel cookies are optional, and you can change or withdraw your choice at any time through Cookie settings.
Account, booking and membership data are kept while you have an account and are deleted or anonymised when it is deleted. Bookkeeping records of payments are kept as long as Danish bookkeeping law requires, currently five years from the end of the financial year. Class recordings are kept only as described in section 4.
Under the GDPR you may request access to your data, correction, erasure, restriction of processing or a portable export, object to how we use it, and withdraw any consent you have given. Write to info@namasteoffline.com and we'll respond within 30 days. You can also complain to the Danish Data Protection Agency (Datatilsynet, datatilsynet.dk).
Questions or data requests: info@namasteoffline.com, or by post to Hot Yoga Copenhagen ApS (CVR 41295252, Torvegade 66, 1400 København K, Denmark). Studio: Torvegade 66, 1400 København K.